Hotel Lounge Food & Beverage Consumption Monitoring

The business community has traditionally used hotel lounges and lobbies as flexible meeting places.

The seats and wi-fi costs them nothing with refreshments available.

The challenge for the hospitality industry is maximising the revenues from this space.

Charging a minimum fee for a table is unpopular and can be counter-productive.

Having staff check with visitors whether they would like refreshments is a proactive means of increasing revenue, the challenge being ensuring guests are not interrupted too often.

Sypro has the solution

Monitor the usage of spaces, tables and chairs anonymously and discreetly, so that there are no GDPR issues.

 

Link usage to EPOS, to identify orders placed, tabs opened, times and table occupancy.

Send alerts to the team, identifying tables that need to be approached for refreshments.

Bearing in mind that it is easily possible for visitors to spend a significant amount of time either ordering only one coffee or even worse nothing a proactive approach leads to enhanced sales.

 

Monitor occupancy

Monitor seats, tables & tabs.

Identify whether clients are standing or sitting

Set time limits

Set limits for the time a guest can be seated before ordering, and between orders

Prompt customers for refreshments

Ask customers whether they would like food or drink, regularly

Increase food and beverage sales

Frequently people will order if prompted, but may not if engrossed in a meeting

ROI depends on the sensor configuration

A lounge with 4 distinct areas/zones would require 

4 Distinct areas/zones year 1

Sensors

8

Typical System cost per day

£13.63

Drink Margin

£1.70

Extra drink sales per day required

8

4 Distinct areas/zones year 2

Sensors

8

Typical System cost per day

£6.14

Drink Margin

£1.70

Extra drink sales per day required

8

© 2020 Sypro Ltd. 

Tel: UK +44 (0)1638 485080
Email: info@syproltd.com
Sypro Ltd  Suite A, 82 James Carter Road
Mildenhall, Suffolk, IP28 7DE, UK
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